Last updated: 2 September 2026

These Terms and Conditions (“Terms”) govern your use of the AIWorkVerse website and your purchase or use of courses, workshops, training programmes, digital products, consulting services and other services provided through AIWorkVerse.

Please read these Terms carefully before using our website or purchasing from us.

By using our website, creating an account, registering for a course or workshop, purchasing a product or service, or otherwise using our services, you agree to these Terms.

Nothing in these Terms affects any statutory rights that you may have as a consumer.

1. About Us

AIWorkVerse is a trading name of:

AIWorkVerse Limited
Company number: 15970020
Registered office: London, UK
Website: https://aiworkverse.com
Email: support@aiworkverse.com

In these Terms, “AIWorkVerse”, “we”, “us” and “our” refer to AIWorkVerse Limited.

“You” and “your” refer to the person or organisation using our website or purchasing or using our products or services.

2. Our Services

AIWorkVerse provides services that may include:

live instructor-led AI training;
professional certification preparation;
online courses;
corporate training;
workshops;
webinars;
AI leadership and executive education;
consulting and advisory services;
digital learning resources;
templates, toolkits and downloadable materials;
assessments;
learning communities; and
other AI-related educational and professional services.

The availability and features of individual services may change from time to time.

The specific description, price, dates, duration, delivery method and inclusions for a product or service will normally be shown on the relevant product, course or booking page.

3. Eligibility

You must be legally capable of entering into a contract to purchase services from AIWorkVerse.

Unless we expressly state otherwise, our professional courses and services are intended for people aged 18 or over.

If we subsequently offer services to people under the age of 18, additional terms, parental or guardian consent, or safeguarding requirements may apply.

4. Creating an Account

Some AIWorkVerse services may require you to create an account.

You agree to:

provide accurate and current information;
keep your login credentials confidential;
not share your account with another person unless expressly permitted;
notify us if you believe your account has been compromised; and
take reasonable steps to prevent unauthorised use of your account.

You are responsible for activity conducted through your account where that activity results from your failure to keep your login credentials reasonably secure.

We may suspend access where we reasonably believe an account is being misused, compromised or used in breach of these Terms.

5. Placing an Order

When you place an order through AIWorkVerse, you are making an offer to purchase the relevant product or service.

Your order is accepted when we send you an order confirmation, enrolment confirmation, booking confirmation or otherwise confirm that we have accepted your order.

If we cannot accept your order, we will inform you and, where you have already paid, refund the relevant amount.

Reasons we may be unable to accept an order include:

a course being full;
an event being cancelled;
an incorrect price having been displayed;
a technical or payment-processing error;
legal or regulatory restrictions; or
circumstances that mean we cannot reasonably provide the service.

We reserve the right to impose reasonable capacity limits on courses and workshops.

6. Prices

Prices will be shown on the relevant AIWorkVerse product or booking page.

Prices may vary according to factors such as:

country or region;
currency;
course format;
early-bird promotions;
promotional campaigns;
corporate arrangements; or
applicable taxes.

The price applicable to your purchase will be the price displayed to you at checkout, subject to correction of obvious pricing errors.

Where a list price, promotional price or early-bird price is shown, any applicable eligibility conditions or expiry dates may also be displayed.

We may change future prices at any time. Price changes will not normally affect an order that we have already accepted.

7. Taxes

Prices will state whether applicable taxes are included where required.

You are responsible for providing accurate billing and location information so that applicable taxes can be determined.

For business-to-business or international transactions, additional tax treatment may apply depending on the customer’s location and status.

8. Payments

Payment may be processed through third-party payment providers such as:

Stripe, Revolut Business or other providers

The payment methods available to you will be shown at checkout.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Third-party payment providers may have their own terms and privacy policies.

We do not normally receive or store your complete payment-card details.

9. Live Instructor-Led Courses and Workshops

AIWorkVerse may provide live training through platforms such as:

Microsoft Teams, Zoom or other platforms

Course dates and times will be specified on the relevant booking page or communicated to registered participants.

You are responsible for:

joining the session at the appropriate time;
having a suitable internet connection;
using compatible equipment and software;
ensuring that your device can access the relevant platform; and
providing a suitable environment in which to participate.

We recommend checking your equipment and access before the scheduled session.

We cannot guarantee that a participant’s individual internet connection, device or third-party software will operate without interruption.

10. Changes to Course Dates or Trainers

From time to time, we may need to make reasonable changes to:

course dates;
session times;
instructors;
guest speakers;
teaching materials;
delivery platforms; or
the sequence of course content.

Where a material change affects an existing booking, we will take reasonable steps to notify affected participants.

If we make a substantial change that materially reduces the service you purchased, we will provide an appropriate remedy which may include:

an alternative session;
a course transfer;
a credit; or
a refund,

depending on the circumstances and your applicable legal rights.

11. Cancellation by AIWorkVerse

We may cancel or reschedule a course or workshop where reasonably necessary, including because of:

insufficient enrolment;
instructor illness or unavailability;
technical problems;
venue or platform problems;
events beyond our reasonable control; or
other circumstances that make delivery impracticable.

If we cancel a paid service and do not provide a reasonable alternative acceptable to you, we will refund the amount you paid for the cancelled service.

Unless required by law, we are not responsible for unrelated expenses you choose to incur in connection with an online course or event.

For in-person events, any specific travel or accommodation arrangements will be explained separately where applicable.

12. Customer Cancellations and Refunds

Our cancellation and refund arrangements are described in our:

Refund and Cancellation Policy: [INSERT LINK]

That policy forms part of these Terms.

Any contractual cancellation arrangements we offer are in addition to, and do not remove, any rights that you may have under applicable consumer law.

If you are purchasing as a business, different cancellation arrangements may apply and may be specified in your proposal, statement of work, booking confirmation or corporate training agreement.

13. UK Consumer Cancellation Rights

If you are a consumer purchasing online in the United Kingdom, you may have a legal right to cancel certain contracts within 14 days, subject to applicable exceptions.

For services, you may ask us to begin providing the service during the cancellation period.

If you expressly request that a service begins during the cancellation period and subsequently exercise a legal right to cancel, you may be required to pay an amount proportionate to the service already provided, where permitted by law.

Where a service has been fully performed during the cancellation period following the necessary request, consent and acknowledgement from you, your statutory cancellation right may end where the law permits.

These rights are separate from any additional refund or transfer rights offered by AIWorkVerse.

14. Digital Products and Immediate Access

Some AIWorkVerse products may include digital content such as:

downloadable toolkits;
templates;
workbooks;
recordings;
videos;
digital guides;
PDFs;
prompts;
frameworks;
course materials; or
other downloadable or streamed content.

Where you request immediate access to paid digital content during a statutory cancellation period, we may ask you to:

expressly consent to the digital content being supplied immediately; and
acknowledge that once the supply of the digital content begins, you may lose your statutory right to cancel that digital-content purchase.

We will apply these provisions only where permitted by applicable law.

15. Course Transfers

Where permitted for a particular programme, AIWorkVerse may allow you to transfer your booking:

to a later course date; or
to another eligible participant.

Transfer conditions, deadlines and any applicable administrative charges will be stated in the relevant Refund and Cancellation Policy or course-specific terms.

Where no transfer policy is specified, please contact us and we will consider reasonable requests individually.

Your statutory rights are unaffected.

16. Missed Sessions and Non-Attendance

If you fail to attend a scheduled live course or workshop, your entitlement to a refund or transfer will depend on:

the circumstances;
the notice provided;
the relevant course conditions;
our Refund and Cancellation Policy; and
any rights you have under applicable law.

Where session recordings or alternative dates are available, we may offer these at our discretion or as specified in the course description.

17. Certificates

Where a course includes a certificate, issuance may be subject to requirements such as:

attendance;
participation;
completion of specified modules;
completion of an assessment; or
achieving a specified standard.

The applicable requirements will be explained for the relevant programme.

Unless expressly stated otherwise, an AIWorkVerse certificate confirms participation or completion of an AIWorkVerse programme and does not represent:

an academic degree;
a regulated professional qualification;
government accreditation;
professional licensing; or
third-party certification.

Where a course prepares participants for a separate third-party certification examination, successful completion of the AIWorkVerse course does not guarantee that you will pass that examination.

18. Third-Party Certifications

Certain courses may prepare learners for certifications, assessments or examinations operated by third-party organisations.

For example, this may include certifications provided by technology vendors or professional bodies.

Unless expressly stated otherwise:

AIWorkVerse does not control the third-party examination;
examination fees are not included unless explicitly specified;
certification requirements may be changed by the certification provider;
AIWorkVerse cannot guarantee examination success; and
use of any third-party names or trademarks does not imply sponsorship or endorsement unless an official relationship is expressly stated.

You should check the current requirements of the certification provider before booking.

19. Educational Information – No Guaranteed Outcomes

AIWorkVerse aims to provide high-quality practical education and professional training.

However, learning outcomes depend on many factors outside our control.

We therefore do not guarantee that participating in an AIWorkVerse programme will result in:

passing an examination;
obtaining a certification;
obtaining employment;
receiving a promotion;
achieving a particular salary;
winning a contract;
obtaining customers;
increasing business revenue;
successfully implementing an AI project; or
achieving any other particular professional or commercial outcome.

Nothing in this section limits rights you may have where a service has not been provided with the standard required by applicable law.

20. AI and Technology Information

AI technologies develop rapidly.

Course content may discuss:

artificial intelligence;
generative AI;
machine learning;
AI agents;
software products;
AI platforms;
models;
regulations;
professional practices; and
vendor technologies.

We take reasonable care when preparing our content, but technologies, software features, prices, certification requirements, regulations and industry practices may change after content is created.

You should therefore verify current information before making important professional, financial, legal, regulatory, security or business decisions.

21. No Professional Advice

Unless we have expressly entered into a separate professional consulting agreement with you, educational information available through AIWorkVerse is provided for learning and informational purposes.

It should not be treated as personalised:

legal advice;
financial advice;
investment advice;
tax advice;
medical advice;
cybersecurity assurance; or
regulatory compliance advice.

Where appropriate, you should obtain advice from a suitably qualified professional.

22. AI-Generated Content

Some AIWorkVerse courses, demonstrations, tools or resources may use or demonstrate generative AI systems.

AI-generated outputs can contain errors, inaccuracies, omissions or fabricated information.

You are responsible for exercising appropriate professional judgement before relying on AI-generated outputs.

Where appropriate, AI-generated material should be independently reviewed before being used for significant business, legal, financial, regulatory, employment, security or other consequential decisions.

23. Intellectual Property

Unless otherwise stated, AIWorkVerse or its licensors own the intellectual property rights in AIWorkVerse materials, including:

course slides;
videos;
recordings;
workbooks;
frameworks;
templates;
graphics;
diagrams;
assessments;
exercises;
written materials;
downloadable resources;
website content;
branding; and
other educational materials.

Purchasing a course or product does not transfer ownership of those intellectual property rights to you.

24. Licence to Use Course Materials

When you lawfully purchase or receive AIWorkVerse course materials, we grant you a limited, non-exclusive, non-transferable licence to use those materials for your own personal or internal professional learning purposes.

Unless we expressly agree otherwise in writing, you must not:

resell our materials;
redistribute them publicly;
upload them to file-sharing platforms;
reproduce an entire course;
provide course access to people who have not purchased or been allocated access;
remove copyright or proprietary notices;
claim our materials as your own;
use substantial parts of our materials to create competing training products; or
commercially exploit our materials.

Reasonable personal notes and normal internal application of concepts learned during a course are, of course, permitted.

25. Sharing Course Access

A course registration, account or licence is normally for one individual unless the relevant product is expressly sold as:

a team licence;
corporate licence;
multi-user licence; or
group booking.

You must not share login credentials or paid course access with unauthorised users.

If an organisation requires additional learners, additional licences or registrations may need to be purchased.

26. Recording AIWorkVerse Sessions

Unless we expressly give permission, participants must not independently:

audio-record;
video-record;
screen-record; or
reproduce

a live AIWorkVerse session.

This protects our intellectual property and the privacy of other participants.

If you require a recording for accessibility purposes, please contact us so that reasonable arrangements can be considered.

27. Recordings Made by AIWorkVerse

We may occasionally record courses, webinars or workshops.

Where appropriate, participants will be informed that a session is being recorded.

Recordings may capture:

participant voices;
participant names;
chat contributions;
questions; or
video where cameras are enabled.

Details about how personal information within recordings is handled are covered by our Privacy Policy and any additional information provided for the relevant event.

28. Participant Conduct

We want AIWorkVerse learning environments to be professional and constructive.

You must not:

harass or abuse trainers or participants;
make discriminatory or threatening comments;
deliberately disrupt sessions;
impersonate another person;
distribute malicious software;
attempt to gain unauthorised access to our systems;
misuse participant information;
publish confidential information shared by another participant;
infringe intellectual property rights; or
use our services for unlawful purposes.

29. Suspension or Removal

If a participant seriously or repeatedly breaches these Terms or behaves in a way that puts other participants, trainers, systems or the business at risk, we may take proportionate action, which may include:

issuing a warning;
restricting functionality;
removing the participant from a session; or
suspending or terminating access.

Where practicable, we will act reasonably and consider the seriousness of the conduct before terminating paid access.

This section does not limit any rights you may have under consumer law.

30. Corporate Customers

Where an organisation purchases AIWorkVerse services for employees, contractors or other participants, additional terms may be contained in:

a proposal;
quotation;
statement of work;
order form;
corporate training agreement; or
other written agreement.

If there is a conflict between these general Terms and a separately negotiated written agreement signed or accepted by AIWorkVerse and the corporate customer, the separately agreed terms will normally take priority for that engagement.

31. Confidential Information in Training

Interactive workshops may involve participants discussing examples from their organisations.

Participants should avoid sharing:

passwords;
authentication credentials;
personal data that is unnecessary for the exercise;
confidential customer information;
highly sensitive company information;
trade secrets; or
information they do not have authority to disclose.

Unless a particular workshop has been expressly established as a confidential engagement, you should not assume that information voluntarily disclosed during an open or public training session is confidential.

Corporate private workshops may be subject to separate confidentiality arrangements.

32. User-Provided Content

Where our services allow you to submit comments, questions, files, assignments or other content, you retain ownership of intellectual property rights you already have in that content.

You give us permission to process and use that content to the extent reasonably necessary to:

provide the service;
review assignments;
answer questions;
administer courses;
operate our systems; and
fulfil our contractual obligations.

Our handling of personal data is governed by our Privacy Policy.

33. Third-Party Platforms and Services

AIWorkVerse may use third-party services such as:

video-conferencing platforms;
payment providers;
learning-management systems;
email providers;
scheduling platforms;
certification providers;
cloud services;
AI services; and
other technology providers.

Your use of those services may also be subject to the provider’s own terms.

We are not responsible for independent third-party services outside our reasonable control, but this does not limit any responsibility we have under applicable law for services we have agreed to provide to you.

34. Website Availability

We aim to keep AIWorkVerse available and functioning reliably.

However, we do not guarantee uninterrupted availability.

We may temporarily suspend or restrict parts of the website for reasons including:

maintenance;
upgrades;
security;
technical problems; or
circumstances outside our reasonable control.

We will take reasonable steps to minimise disruption where practicable.

35. Links to Other Websites

AIWorkVerse may contain links to websites operated by third parties.

These links may be provided for convenience or educational purposes.

We do not control third-party websites and are not responsible for their independent content, security, availability or privacy practices.

36. Our Responsibility to Consumers

If you are a consumer, we will provide services with the level of care and skill required by applicable law.

Nothing in these Terms excludes or limits rights or remedies that cannot lawfully be excluded or limited.

This includes liability that cannot legally be excluded, including liability for:

death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation; or
other liability that applicable law does not permit us to exclude.

37. Business Customers

If you purchase our services wholly or mainly for business purposes, you are a business customer.

Subject to any separately agreed contract and to the extent permitted by law:

we are not responsible for indirect or consequential business losses;
we are not responsible for loss of anticipated profit, revenue, contracts or business opportunities where such losses were not reasonably foreseeable or are excluded under a separately negotiated business agreement; and
specific liability arrangements may be set out in your proposal, statement of work or corporate contract.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

38. Events Outside Our Reasonable Control

Neither party will be responsible for a failure or delay caused by circumstances outside that party’s reasonable control where the law permits.

Such circumstances may include:

serious internet or telecommunications failures;
major cloud-platform outages;
natural disasters;
severe weather;
fire;
epidemic or pandemic restrictions;
industrial action;
acts of government;
civil emergencies;
war or terrorism; or
widespread infrastructure disruption.

Where such an event affects a booked service, we will take reasonable steps to minimise the impact and, where appropriate, offer an alternative arrangement.

39. Privacy

Our collection and use of personal information is governed by our:

Privacy Policy: AIWorkVerse Privacy Policy

Our use of cookies and similar technologies is described in our:

Cookie Policy: AIWorkVerse Privacy Policy

These policies should be read alongside these Terms.

40. Marketing Communications

Purchasing an AIWorkVerse service does not necessarily mean that you have consented to receive all marketing communications from us.

Marketing communications are handled in accordance with our Privacy Policy and applicable law.

Where marketing consent is required, you may withdraw it at any time.

41. Complaints

If you are unhappy with a product or service, please contact us first so that we can try to resolve the issue.

Email:

support@aiworkverse.com

Please provide sufficient information for us to identify your purchase and understand your concern.

We will aim to handle complaints fairly and within a reasonable period.

Nothing in our complaints procedure prevents you from exercising rights available to you under applicable law.

42. Changes to These Terms

We may update these Terms from time to time because of:

changes to our services;
changes to technology;
changes to law or regulation;
security requirements; or
changes to our business operations.

The latest version will be published on our website with an updated revision date.

Where a change materially affects an existing paid service, we will not rely on the change to unfairly reduce rights already agreed with you.

43. Severability

If a court or other competent authority decides that part of these Terms is invalid or unenforceable, the remaining provisions will continue to apply to the extent legally permitted.

44. No Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce it later.

45. Entire Agreement – Business Customers

For business customers, these Terms together with any applicable order, proposal, statement of work or separately agreed contract form the agreement relating to the relevant services.

This provision does not exclude liability for fraud or fraudulent misrepresentation.

For consumers, nothing in this section removes any rights arising from statements or information that applicable consumer law requires us to honour.

46. Governing Law

These Terms are governed by the laws of England and Wales.

If you are a consumer, you may also benefit from mandatory protections available under the laws applicable where you live.

Nothing in these Terms is intended to deprive a consumer of mandatory legal protections that apply to them.

47. Courts

For business customers, unless otherwise agreed in writing, the courts of England and Wales will have jurisdiction over disputes arising from these Terms.

If you are a consumer, your rights to bring proceedings in a court available to you under applicable consumer law are unaffected.

48. Contact Us

If you have questions about these Terms, please contact:

AIWorkVerse
A trading name of AIWorkVerse Limited
Email: support@aiworkverse.com
Website: https://aiworkverse.com

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