Microsoft Certified: AI Business Professional (AB-730)

Make generative AI useful in your working day

AI Business Professional training focuses on applying generative AI to the real work of modern teams. Across one instructor-led day, you will explore how Microsoft 365 Copilot can support clearer communication, better use of information and more efficient business processes, without the need to write code or develop AI applications.

Work with the context that matters

Discover how Copilot draws on your instructions, permitted work content, web information and the application you are using. Explore the differences between conversational assistance and agents, including where purpose-built agents can support repeatable business activities. Learn how prompts, saved conversations and notebooks can help you organise and reuse useful AI interactions.

Create, interpret and collaborate

Consider everyday scenarios such as turning source material into a management summary, developing a first draft for a proposal, preparing meeting information or moving insights between Microsoft 365 applications. See how Copilot can support work in Word, Outlook, Teams, PowerPoint and Excel, while Copilot Pages can provide a shared space for developing content with colleagues.

Use AI with appropriate judgement

Useful output still needs oversight. The course addresses fabricated answers, prompt injection, sensitive information and over-reliance on generated content. You will consider when to check citations, review evidence and keep people accountable for the final result.

Prepare for Microsoft certification

The training aligns with the AB-730 AI Business Professional exam, covering generative AI fundamentals, prompt and conversation management, agents, business content and collaboration. It provides structured preparation for the exam while helping you identify realistic opportunities to use AI within your own role.